Customer Center

Frequently asked questions

How long is your delivery time?

We ship items within 1–2 business days. Delivery time varies by shipping company and location, but usually 2–5 days in Norway.

Do you offer invoices to companies?

Yes, businesses can apply for invoice payment. Register as a business customer and we will contact you with more information and approval.

How do I access the B2B portal?

You must register as a business customer. Once your account is approved, you will be given access to the business portal.

Can I pick up the item myself?

Please contact us before ordering if you would like to pick up the item directly. We offer this in special cases at our warehouse in Oslo.

How do returns and cancellation rights work?

Private customers have a 14-day right of withdrawal under Norwegian law. The product must be returned unused in its original packaging. Contact us before returning.

Do you have dealer agreements?

Yes! Contact us if you would like larger quantities or to become a reseller. We offer competitive terms and fast delivery.